If you cancel at least 7 calendar days before, no cancellation fee will apply.
If you cancel between 3 and 6 calendar days prior, a cancellation fee of 50% will apply.
If you cancel within 2 calendar days prior, a cancellation fee of 100% will apply.
The tickets to monuments are non-refundable tickets and cannot be returned for a refund.
Input event, attraction, theatre, spectacle or coupon: When a Package tour begins or during a special event; there applies no refund in any case. That includes, among others, trade shows, holidays or public holidays, school holidays, New Year, Thanksgiving, Christmas, Easter, Ramadan.
Arenal Square, in front of the Tourist Information Office (under the builidng bows)
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